Our story
Family owned & operated. Empower Team.
A husband-and-wife team, three businesses built together, and one shared belief: honest work and thoughtful service build relationships that last.
Empower Team Cleaning Services, LLC is owned and run by a husband-and-wife team. It's the third business we've built together, and every one of them was built the same way: show up, out-work the job, and earn the next one on results instead of promises.
We started this company for two reasons. First, to give our community a cleaning service that actually holds a standard — where the corners, edges and baseboards get the same attention as the middle of the floor. Second, to create real job opportunities close to home, with training and respect for the people doing the work.
That's why our niche is simple and stubborn: quality service and attention to detail. We pair the personal care of a family business with written checklists, trained crews and clear communication. We walk the work, take responsibility for the details and remain one phone call away. For us, integrity means checking the agreed tasks, respecting access instructions and speaking honestly when a surface needs different treatment rather than promising a result we cannot deliver.
Commercial work is our primary focus, and we also clean homes, rentals and move-in/move-out turnovers throughout Lancaster County and the surrounding areas. For larger jobs, we'll travel further. From Lancaster to Quarryville, we want every client to feel heard, respected and confident about who is caring for their space.
Our values
- Hard work: follow the agreed checklist and check the finish, not just the clock.
- Detail: plan attention to edges, corners and overlooked surfaces.
- Community: build lasting relationships with local households and workplaces.
- Honesty: explain included tasks and discuss changes before extra work.
- Integrity: take responsibility for missed tasks and communicate clearly.
- Respect: protect belongings, confidential access details and our team's dignity.
- Opportunity: train local people in our checklists and service standards.
Serving
Lancaster County and surrounding areas. Open to further travel for larger contracts and turnovers.
See the service area →Why clients stay
What you get with an owner-run team
Attention to detail
Corners, edges, baseboards, switch plates and door frames deserve attention alongside the obvious surfaces. We turn those priorities into an agreed checklist so detail work is planned, not left to memory or a quick glance.
Family owned & operated
A husband-and-wife team leads the work and stands behind the result. Our family name is connected to every visit, and you can speak directly with the people responsible.
Built on hard work
Our third business carries the lessons of the first two: follow through, communicate honestly and earn trust through careful work. We value lasting relationships over shortcuts.
Local & invested
Lancaster County is home, from Lancaster to Quarryville and the communities between. Serving our neighbors well and creating respectful local job opportunities are part of why we do this.
Honesty without shortcuts
We agree on the scope before starting, respect your budget and speak up when a task needs different care. If we miss something, we take responsibility rather than make excuses.
Respect is our standard
Your home or workplace deserves care, discretion and dependable communication. We treat access information confidentially, protect belongings and support our team with clear expectations and training.
Trust
Our standing guarantees
Fully insured
General liability coverage applies to our commercial and residential work. Property managers can request a certificate for their records and discuss any contract-specific insurance requirements before service begins.
Bonded when needed
Bonding is available for contracts that require it. It is separate from general liability insurance; tell us your contract's requirements during the estimate so we can confirm the appropriate arrangement.
Satisfaction re-clean
If an agreed cleaning task is missed, tell us within 24 hours and we return to re-clean that area at no charge. Point out the room and missed task so we can address it directly; repairs and new tasks are separate from a re-clean.
Vetted, consistent team
Background-checked cleaners work in consistent crews, learning your layout and approved checklist over time. Familiarity helps us remember priority areas, product preferences and the care your belongings need.
We bring the supplies
We bring professional-grade equipment and cleaning products. If you prefer your own supplies or need low-scent options, discuss that before the visit so we can confirm suitability for your surfaces and priorities.
Clear scope, written checklist
You approve the task list before work begins. The scope sets out rooms, surfaces, visit frequency and any extras, distinguishing routine upkeep from deeper detail work. Changes are discussed before additional work starts.
Respectful in your space
We take care around pets, children, electronics and valuables. Tell us about fragile items, restricted rooms and special finishes. Keys and access codes stay confidential and are shared only with the assigned crew.
On-time arrival windows
We agree an arrival window and call ahead if anything changes. For workplaces, that includes coordinating opening hours, alarms and your on-site contact; preferred dates remain requests until the owners confirm the schedule.